Shipping & Returns
Shipping Policy
At DanVero, we understand that reliable delivery is an essential part of a positive shopping experience. To ensure that orders are handled with care and delivered efficiently, our products are shipped through trusted logistics partners that work alongside DanVero throughout the fulfillment process.
Once the order has been dispatched, tracking information may be provided so customers can follow the progress of their shipment. Delivery times can vary depending on the destination, shipping method, product availability, and carrier operations. Any estimated delivery timeframe provided at checkout is intended to give customers a reasonable expectation of when their order should arrive.
Return & Exchange Policy
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At DanVero, we want every customer to feel confident when making a purchase with us. If you receive a product that is damaged, defective, incorrect, or does meet the applicable return conditions, you may contact our support team to request a return or exchange. Our goal is to handle every request with transparency, professionalism, and respect.
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To request a return or exchange, customers must contact our support team within a maximum of 1 week (7 calendar days) after receiving the product, providing their order number and details about the reason for the request. In some cases, we may request photographs or additional information about the product and its packaging to help us properly evaluate the situation and determine the appropriate solution.